LocationBangalore
Job TypeFull Time
Experience0-2 years
Work ModeHybrid
SalaryNot Disclosed
Posted1 month ago
Last DateASAP
We are seeking an Associate Technical Support Engineer to join our Support Success Organization. This role is responsible for ensuring customer success and satisfaction with our products, contributing to long-term customer loyalty. Key responsibilities include responding to customer support cases, diagnosing technical issues, troubleshooting product bugs and integration failures, collaborating with senior engineers on complex cases, documenting solutions, and reproducing issues in test environments.
Eligibility Criteria:
- Bachelor's degree in Engineering (B.E./B.Tech), Master of Computer Applications (MCA), or equivalent technical experience.
- 0-2 years of industry experience supporting mission-critical software components.
Required Skills:
- Ability to quickly learn new technologies.
- Strong analytical and problem-solving abilities.
- Capability to thrive in a fast-paced environment.
- Excellent communication skills for conveying technical challenges and solutions.
- Skill in navigating ambiguous problems and thinking abstractly.
Role:
Qualification: B.E./B.Tech, MCA
Batch: Any Batch
Experience: 0-2 years
Work Mode: Hybrid
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MNCJOB.IN is a job discovery platform.
We are not responsible for recruitment outcomes or any fees charged by employers. Always verify details.