Zoho, a leading technology company, is inviting applications for the position of Technical Support Engineers. This opportunity is ideal for freshers with Bachelor’s/ Master’s or Any Graduate degree, offering a chance to kick-start their career in technical support.
Key Information:
Company Website: Zoho
Job Role: Technical Support Engineers
Qualification: Bachelor’s/ Master’s or Any Graduate degree
Batch: Recent Batches
Experience: Fresher
Work Location: Chennai
Salary: INR 6.8 LPA (Expected)
Last Date: ASAP
About the Role
As a Technical Support Engineer at Zoho, you’ll engage with prospects, customers, and partners through various channels such as voice, email, and chat-based support. Your responsibilities will include understanding prospect requirements, diagnosing and solving application issues, providing timely solutions, and handling product demos, implementation, and training.
Key Responsibilities:
- Interact with prospects, customers, and partners through voice, email, and chat-based support.
- Understand prospect requirements and map them with product capabilities.
- Diagnose and solve application issues to ensure customer satisfaction.
- Analyze and understand the needs of users and provide timely solutions.
- Handle product demos, implementation, and training sessions.
Job Description for Zoho Recruitment
Note:
- Should be willing to work night shifts and rotational shifts with rotational leaves.
- Graduates passing out in 2024 are not eligible to apply.
- Only shortlisted candidates will be notified of further rounds.
- The last date for registration is 6th March 2024.
Frequently Asked Questions (FAQs)
1. Are fresh graduates eligible to apply for the Zoho Technical Support Engineer position?
Yes, fresh graduates with Bachelor’s/ Master’s or Any Graduate degree are eligible to apply.
2. Is night shift work mandatory for Technical Support Engineers at Zoho?
Yes, candidates should be willing to work night shifts and rotational shifts with rotational leaves.
3. What is the expected salary for the Technical Support Engineer position at Zoho?
The expected salary is INR 6.8 LPA.
4. Are candidates passing out in 2024 eligible to apply?
No, graduates passing out in 2024 are not eligible to apply.
5. How will candidates be notified of further rounds after applying?
Only shortlisted candidates will be notified of further rounds after the application process.