Oracle

Oracle Hiring For Technical Analyst 1 – Support

Join Oracle as a Technical Analyst 1 in Support and kickstart your career in providing post-sales support and solutions to Oracle’s customer base. If you have a Bachelor’s or Master’s degree and a passion for customer service, this opportunity might be perfect for you. Read on to learn more about the role and how to apply.

Oracle Careers 2024 Hiring Details:

Company Website: www.oracle.com

Job Role: Technical Analyst 1 – Support

Qualification: Bachelor’s/Master’s Degree

Experience: Fresher (0 to 2+ years)

Batch: 2020/2021/2022/2023

Salary: ₹ 8.2 LPA (Via AmbitionBox)

Job Location: Bengaluru & Hyderabad

Last Date: ASAP

Job Description:

As a member of the Support organization at Oracle, your primary focus is to deliver post-sales support and solutions to Oracle’s customer base. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as addressing technical questions regarding the use of and troubleshooting for Oracle’s Electronic Support Services.

Responsibilities:

  • Act as the technical interface to customers, OEMs, and VARs for resolving problems related to the installation, maintenance, and use of Oracle products.
  • Provide level one support to customers contacting the Oracle Solution Center.
  • Maintain a high level of customer satisfaction while adhering to guidelines, mostly through electronic means.

Frequently Asked Questions (FAQs):

  1. Who is eligible to apply for the Oracle Technical Analyst 1 – Support role? Candidates with Bachelor’s or Master’s degrees are eligible to apply, preferably from the batches 2020 to 2023.
  2. What is the salary offered for this position? The salary offered is ₹ 8.2 LPA, as per AmbitionBox.
  3. What are the primary responsibilities of an Associate Support Engineer at Oracle? The primary responsibilities include acting as a technical interface to customers, OEMs, and VARs, providing level one support, and ensuring high customer satisfaction.
  4. Where are the job locations for this position? The job locations are Bengaluru and Hyderabad.
  5. How can I apply for this opportunity? You can apply online through the provided application link as soon as possible.
Join Oracle as a Technical Analyst 1 in Support and kickstart your career in providing post-sales support and solutions to Oracle’s customer base. If

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