Join Oracle as a Technical Analyst 1 in Support and kickstart your career in providing post-sales support and solutions to Oracle’s customer base. If you have a Bachelor’s or Master’s degree and a passion for customer service, this opportunity might be perfect for you. Read on to learn more about the role and how to apply.
Oracle Careers 2024 Hiring Details:
Company Website: www.oracle.com
Job Role: Technical Analyst 1 – Support
Qualification: Bachelor’s/Master’s Degree
Experience: Fresher (0 to 2+ years)
Batch: 2020/2021/2022/2023
Salary: ₹ 8.2 LPA (Via AmbitionBox)
Job Location: Bengaluru & Hyderabad
Last Date: ASAP
Job Description:
As a member of the Support organization at Oracle, your primary focus is to deliver post-sales support and solutions to Oracle’s customer base. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as addressing technical questions regarding the use of and troubleshooting for Oracle’s Electronic Support Services.
Responsibilities:
- Act as the technical interface to customers, OEMs, and VARs for resolving problems related to the installation, maintenance, and use of Oracle products.
- Provide level one support to customers contacting the Oracle Solution Center.
- Maintain a high level of customer satisfaction while adhering to guidelines, mostly through electronic means.
Frequently Asked Questions (FAQs):
- Who is eligible to apply for the Oracle Technical Analyst 1 – Support role? Candidates with Bachelor’s or Master’s degrees are eligible to apply, preferably from the batches 2020 to 2023.
- What is the salary offered for this position? The salary offered is ₹ 8.2 LPA, as per AmbitionBox.
- What are the primary responsibilities of an Associate Support Engineer at Oracle? The primary responsibilities include acting as a technical interface to customers, OEMs, and VARs, providing level one support, and ensuring high customer satisfaction.
- Where are the job locations for this position? The job locations are Bengaluru and Hyderabad.
- How can I apply for this opportunity? You can apply online through the provided application link as soon as possible.