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Miratech Careers 2023: Trainee (Genesys & BOT Developer)

Miratech Careers is offering exciting opportunities for freshers in the roles of Trainee (Genesys) and Trainee (BOT Developer). If you hold a bachelor’s degree in Computer Science, IT, or a related field, this could be the stepping stone for your career. In this article, you’ll find comprehensive information about the job roles and how to apply.

Miratech Careers 2023 Hiring Details

Job Roles: Trainee (Genesys & BOT Developer)

Qualification: Bachelor’s degree in CS, IT, or a related field

Batch: 2021/ 2022/ 2023

Experience: Freshers

Salary: Up to ₹4.2 LPA (Expected)

Job Location: Pan India

Last Date: ASAP

Job Description for Trainee (Genesys)

As a Genesys Project Trainee, you’ll play a crucial role in the Genesys project team, starting with structured training. During this training period, you’ll work closely with experienced professionals to become well-versed in Genesys technologies like Genesys Routing, Workforce Engagement (WWE), and Interactive Voice Response (IVR). Your journey will involve understanding and contributing to contact center solutions, ensuring a strong foundation in this field.

Responsibilities for Trainee (Genesys)

  • Actively participate in the training process.
  • Get involved in projects, from handling documentation and requirements to supporting implemented functionality.
  • Carry out tasks as defined by a team lead.
  • Engage in various tasks and training enhancements.
  • Communicate with customers, project managers, and developers.

Qualifications for Trainee (Genesys)

To excel in this role, you should possess:

  • 0.5 – 2 years of previous experience in contact center technologies.
  • A bachelor’s degree in Computer Science, Information Technology, or a related field is preferred.
  • A basic understanding of contact center concepts, including call routing and IVR systems.
  • Strong analytical and problem-solving skills.
  • Excellent communication and teamwork skills.
  • Eagerness to learn and adapt to new technologies and methodologies.
  • Ability to work both independently and as part of a team.
  • Strong attention to detail and a proactive approach to problem-solving.

Job Description for Trainee (BOT Developer)

As a Trainee Bot Developer at Miratech, you’ll embark on an exciting journey in bot development with dedicated training. After this initial training, you’ll become an integral part of a team responsible for designing and crafting chatbots, virtual assistants, and conversational AI solutions. These solutions engage with users, providing information, answering queries, and executing specific tasks. This role is ideal for individuals who want hands-on experience and knowledge in bot development.

Responsibilities for Trainee (BOT Developer)

  • Actively participate in the training process.
  • Get involved in projects, from handling documentation and requirements to supporting implemented functionality.
  • Carry out tasks as defined by a team lead.
  • Engage in various tasks and training enhancements.
  • Communicate with customers, project managers, and developers.

Qualifications for Trainee (BOT Developer)

To excel in this role, you should possess:

  • 0.5 to 2 years of relevant experience in the related field.
  • A bachelor’s degree in Computer Science, Information Technology, or a related field.
  • A strong passion for bot development and a desire to learn and grow.
  • A basic understanding of programming languages such as Node.js or JavaScript.
  • Excellent problem-solving skills and an analytical mindset.
  • Strong communication and teamwork skills.
  • Eagerness to adapt to new technologies and methodologies.

Frequently Asked Questions (FAQs)

  1. Who can apply for Miratech Careers 2023? Candidates with a bachelor’s degree in Computer Science, Information Technology, or a related field and batch years 2021, 2022, or 2023 are eligible to apply.
  2. What is the expected salary for these roles? The expected salary is up to ₹4.2 LPA.
  3. Where are these jobs located? The job location is in LatAm.
  4. Is prior work experience required for these roles? No, these opportunities are for freshers.
  5. What are the key qualifications for each role? For Trainee (Genesys), you should have experience or interest in contact center technologies. For Trainee (BOT Developer), a passion for bot development and some experience with programming languages is beneficial.

If you have additional questions or need more information, please don’t hesitate to reach out. Best of luck with your application!

Miratech Careers is offering exciting opportunities for freshers in the roles of Trainee (Genesys) and Trainee (BOT Developer). If you hold a bachelor’s degree

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