Accenture is hiring freshers for the role of Application Tech Support Practitioner. Candidates with a Graduation degree are eligible to apply. The detailed eligibility and application process are provided below.
Accenture Careers, Accenture Off Campus Drive
Job Summary
Details About Accenture Careers 2024:
Company Website: www.accenture.com
Job Role: Application Tech Support Practitioner
Qualification: Graduation
Batch: Recent Batches
Experience: Freshers
Salary: ₹ 4.2 LPA (Expected)
Job Location: Bengaluru
Last Date: ASAP
Job Description
Project Role: Application Tech Support Practitioner
Project Role Description: Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must Have Skills: Service Desk Management, Service Desk Voice Support, Japanese
Good to Have Skills: NA
Experience Required: 0-2 years
Educational Qualification: Graduate
Summary of Accenture Careers:
As an Application Tech Support Practitioner, you will be responsible for providing service desk voice support to clients in Japanese language. Your typical day will involve managing service desk operations and ensuring timely resolution of client issues.
Roles & Responsibilities for Accenture Careers:
- Provide service desk voice support to clients in Japanese language, ensuring timely resolution of client issues.
- Manage service desk operations, including incident management, problem management, and change management.
- Collaborate with cross-functional teams to ensure seamless service delivery to clients.
- Maintain accurate records of service desk activities and ensure compliance with service level agreements (SLAs).
- Identify opportunities for service improvement and implement best practices to enhance service quality.
Professional & Technical Skills for Accenture Careers:
- Service Desk Voice Support, Japanese.
Good To Have Skills for Accenture Careers:
- Knowledge of ITIL framework.
- Strong understanding of service desk management principles and practices.
- Experience in incident management, problem management, and change management.
- Excellent communication skills in Japanese and English.
- Ability to work in a fast-paced environment and manage multiple priorities.
Additional Information:
- The candidate should have a minimum of 0-2 years of experience in service desk management.
- The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering high-quality service desk support.
- This position is based at our Bengaluru office.
Frequently Asked Questions (FAQs)
- Who is eligible to apply for the Application Tech Support Practitioner role at Accenture?
- Candidates with a Graduation degree and 0-2 years of experience are eligible to apply.
- What is the job location for the Application Tech Support Practitioner position?
- The job location is Bengaluru.
- What skills are required for the Application Tech Support Practitioner role?
- Required skills include Service Desk Voice Support and proficiency in Japanese. Knowledge of ITIL framework is an added advantage.
- What is the expected salary for the Application Tech Support Practitioner role at Accenture?
- The expected salary is ₹4.2 LPA.
- How can I apply for the Application Tech Support Practitioner position at Accenture?
- Interested and eligible candidates can apply online through the provided application links.